Haun tulos: Digitaalinen sisältö

This course provides a comprehensive introduction to ISO/IEC20000, the international standard for service management.  Foundation certificate holders can understand the structure of the standard and key terms used within it.  They will understand what an organisation needs to do in order to be accredited to the standard. 30 Days Online Access

ITSM Zone
Hinta
518 €
(+alv. 24%)
The Business Relationship Management Professional (BRMP) certification allows delegates to understand the BRM role and create awareness of it in their organisation.  They will also be able to look at current relationships in their business and identify where improvements can be made.

ITSM Zone
Hinta
899 €
(+alv. 24%)
This fully accredited SIAM Foundation course provides an introduction to service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models. It is suitable for anyone working in, or wishing to work in an organization using SIAM management practices.

ITSM Zone
Hinta
750 €
(+alv. 24%)
VeriSM is a new approach to service management and its application in a digital world. This Foundation course will introduce VeriSM, give a clear understanding of services and service management and the VeriSM model and explain how an organization can incorporate many different management practices to support the delivery of services.

ITSM Zone
Hinta
850 €
(+alv. 24%)
VeriSM is a new approach to service management and its application in a digital world. This Essentials course will give a basic understanding of service management, culture and organisational structure using the VeriSM model. The VeriSM Essentials certification is a stand alone course , but delegates can later take VeriSM Plus to become VeriSM Foundation certified.

ITSM Zone
Hinta
650 €
(+alv. 24%)
VeriSM is a new approach to service management and its application in a digital world. VeriSM Plus provides an introduction to the new management practices (DevOps, Agile, Lean, SIAM etc.) that are important for service management, and also emerging technologies like cloud and serverless that service management professionals need to be aware of.

ITSM Zone
Hinta
650 €
(+alv. 24%)
This spotlight course provides an overview of Kanban and looks at the background, and how it can be used in your work and private life to improve the way that you manage your workload.

ITSM Zone
Hinta
50 €
(+alv. 24%)
This course provides you with an overview of Cloud Computing and the relationship with other areas of information management. It also includes some technical knowledge. Cloud Computing Foundation certificate holders will understand the fundamental concepts of Cloud Computing like architecture, design, and deployment models and how it can be employed by different types of organizations.

ITSM Zone
Hinta
700 €
(+alv. 24%)