Whether a new application is purchased or custom-developed, it’s almost certain that improved or redesigned business processes will be involved. This workshop will give business analysts a solid exposure to the modelling and analysis of a process workflow, the key phases and techniques, and the issues that must be addressed. With initiatives like enterprise application implementation and e-commerce driving the redesign of business processes, these skills can make a real difference to a project’s success.
The workshop complements the techniques covered in our Data Modelling and Use Cases and Services workshops, and integrates proven analysis techniques with developments from fields such as business process management and quality management. First, participants will learn the key factors to consider when dealing with business processes, and then how to specify the scope and goals of a business process, model the current workflow, assess it, and apply three critical process redesign techniques.
Key principles are illustrated throughout with workshop exercises and discussions. Business professionals with responsibility for improving their processes and business analysts needing solid techniques will both benefit from this workshop.
On workshop completion, participants will be able to:
None. However, business analysts who expect to do extensive workflow modelling will find that some understanding of information systems concepts may be helpful in establishing context.
Business analysts who are responsible for requirements specification or are involved in business process re-design or improvement; business managers and content experts who will participate in process re-design or process-oriented application development efforts.
If you can not participate this course, you can send someone else instead of you. If cancellation is done less than 14 days before the course start, we will charge 50% of the price. In case of no show without any cancellation, we will charge the whole price. Cancellation fee will also be charged in case of illness.