The EXIN BCS SIAM™ Professional certification tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts.
This certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or want to apply this methodology in an organization. The content of this certification is appropriate for customer organizations who will commission SIAM models, staff who provide retained capabilities in a customer organization, service integrators, and service providers working within a SIAM ecosystem.
Knowledge of SIAM, through the completion of the SIAM™ Foundation exam is recommended. Also recommended is knowledge of IT Service Management.
Course days last by default 9-17.
Course will study more in detail the relevant SIAM lifecycle stages than was done in SIAM Foundation course. Major part of the course are the Case Study based excercises.
Major topics are:
Course is delivered by certified Wakaru Trainers.
Electronic, in PDF format. Workstation from student is strongly recommended.
Requirements for certification:
Number of questions: 40
Pass mark: 65%
Open book and/or notes: No
Electronic equipment and/or aides permitted: No
Time allowed for this examination: 90 minutes
The Rules and Regulations for EXIN’s examinations apply to this exam.
The EXIN BCS SIAM™ Professional certification tests candidates at Bloom Level 3 and Level 4.
Indication study effort: 60 hours, depending on existing knowledge