ITIL 4 in brief
ITIL 4 provides practical and flexible guidance to support organizations on their journey to digital transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.
ITIL provides a framework for quality IT service management (ITSM) through proven best practice. ITIL manages the creation of a service, its operation and its improvement. Organizations who adopt ITIL invariably adapt it to suit their specific requirements.
ITIL 4 is supported by a range of core guidance, supplementary texts and professional certification. ITIL 4 publications and supporting qualifications are kept up to date with changes in the marketplace in collaboration with a network of international users and stakeholders in the service management community.
ITIL 4 Managing Professional Transition module
The ITIL 4 Managing Professional Transition module is designed to allow ITIL Experts or ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam.
ITIL v3 candidates must have gained a minimum of 17 credits from the ITIL v3 Foundation and Intermediate/Practitioner modules or an ITIL Expert certificate. ITIL 4 Foundation can be accepted to replace ITIL v3 Foundation, plus 15 credits from ITIL Intermediate/Practitioner modules.
The Transition module recognizes the candidate’s existing achievements and allows them to gain the up-to-date skills and knowledge needed to navigate the digital service economy.
The ITIL 4 Managing Professional Transition module is composed of core elements of the following modules:
ITIL 4 Managing Professional course learning objectives
Course learning objectives are:
ITIL 4 Managing Professional target audience
ITIL 4 Managing Professional have been developed for IT practitioners working within technology and digital teams across organizations.
Managing Professional (MP) provides practical and technical guidance on how to create, deliver and support successful IT-enabled services, teams and workflows.
ITIL 4 Managing Professional Transition exam
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If you can not participate this course, you can send someone else instead of you. If cancellation is done less than 14 days before the course start, we will charge 50% of the price. In case of no show without any cancellation, we will charge the whole price. Cancellation fee will also be charged in case of illness.