ITIL is the most widely recognized framework for IT enabled services in the world, and has been providing comprehensive, practical and proven guidance to 90% of Fortune 500 companies for over 30 years. ITIL 4 provides a flexible end-to-end IT and digital operating model for the delivery and operation of tech-enabled products and services. ITIL 4 has already helped many successful organizations to create valuable outcomes to meet increasing customer demands. Trailblazers and digital innovators such as Spotify and Vodafone are already seeing increased efficiency and customer satisfaction as a result of ITIL 4 methods.
Download the brochure to get introduction to ITIL 4 framework and certification scheme.
Check all ITIL offering in Oppia.